Privacy Policy

General provisions

This privacy policy of the orivene.pl Online Store is for informational purposes only, which means that it does not constitute a source of obligations for Service Recipients or Customers of the Online Store. The Privacy Policy primarily contains rules regarding the Administrator’s processing of personal data in the Online Store, including the basis, purposes and duration of personal data processing and the rights of data subjects, as well as information regarding the use of cookies and analytical tools in the Online Store.
The administrator of the personal data collected via the Internet Shop is Orivene Sp. z o.o. with its registered office in Warsaw (ul. Piaseczyńska 59/7, 00-765 Warsaw); entered in the Register of Entrepreneurs of the National Court Register under the KRS number 0001103430, NIP 5214067990, REGON 528501785 – hereinafter referred to as the “Administrator” and being both the Internet Shop Service Provider and the Seller.
Personal data in the Online Store are processed by the Administrator in accordance with applicable laws, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) – hereinafter referred to as “RODO” or “RODO Regulation”. The official text of the RODO Ordinance:

https://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679

The use of the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service Recipient or Customer using the Online Store is voluntary, with two exceptions: (1) concluding contracts with the Administrator – failure to provide, in the cases and to the extent indicated on the Online Store website and in the Online Store Regulations and this privacy policy, personal data necessary to conclude and perform a Sales Contract or a contract for the provision of Electronic Services with the Administrator results in the inability to conclude such a contract. In such a case, the provision of personal data is a contractual requirement and if the data subject wishes to conclude a given agreement with the Administrator, they are obliged to provide the required data. Each time, the scope of data required to conclude an agreement is indicated in advance on the Online Store website and in the Online Store Regulations; (2) the Administrator’s statutory obligations – the provision of personal data is a statutory requirement resulting from generally applicable laws imposing on the Administrator the obligation to process personal data (e.g. processing data for the purpose of keeping tax or accounting records) and failure to provide such data will prevent the Administrator from performing these obligations.
1. Use of the Online Store requires processing of the customer’s personal data in the following areas: name, phone number, e-mail, shipping address, billing address. The data will be processed by Orivene Sp. z o.o. based in Warsaw (59/7 Piaseczyńska St., 00-765 Warsaw) to the extent necessary to conclude and perform the contract. Transaction data, including personal data, may be transferred to mBank S.A. with its registered office in Warsaw (address: Prosta 18, 00-850 Warsaw), entered in the register of entrepreneurs kept by the District Court for the Capital City of Warsaw in Warsaw, XIII Economic Department of the National Court Register under the number 0000025237 to the extent necessary to process payment for the order through the paynow payment gateway. The customer has the right to access the content of his data and to correct them. Provision of data is voluntary, but necessary to use the Online Store.
2. Registration and use of the Client’s Account; Customer, also by linking it to a social media profile or e-mail account, involves the processing of the following personal data: first and last name, company, contact details (including e-mail address, telephone number and address), VAT number, name of the profile on the social network and other data provided there by you in accordance with the privacy policy of the respective portal or e-mail account: (1) for the purpose of providing services electronically in the form of creating and maintaining an account in the Online Store- the legal basis is Article 6(1)(a) of the RODO Ordinance, i.e. the voluntary and informed consent of the Client; Customer (with regard to data provided on a non-mandatory basis), and Article 6(1)(b) of the RODO Ordinance, i.e. the necessity of processing personal data (with regard to mandatory data); (2) for analytical and statistical purposes- the legal basis is Article 6(1)(f) of the RODO Ordinance, i.e. legitimate interest of the Vendor; Service Provider to analyze the activity of the Client; Service Recipient; (3) for the purpose of establishing and pursuing claims or defending against claims – legal basis is Article 6(1)(f ) of the RODO Regulation, i.e. protection of the rights of the Seller; Service Provider, (4) for marketing purposes of the Seller; Service Provider and other entities, through the use of behavioral and contextual advertising – the legal basis is Article 6 (1) (f ) of the RODO Ordinance, i.e. protection of the rights of the Administrator and Article 6 (1) (a) of the RODO Ordinance, i.e. the voluntary and informed consent of the Client; Service Recipient.
Provision of personal data by Users of the Website is voluntary. Customers’ personal data will be processed for the purchase of goods the processing of data is necessary for the implementation of the contract or by giving the appropriate consent, for the marketing of our products and services and participation in the Newsletter service. In the case of purchase of goods, personal data will be processed for the proper execution of the contract of sale of our products, as well as their shipment. Failure to provide personal data necessary for the conclusion of a purchase-sale agreement will result in the refusal to conclude such agreement.
The legal basis for the processing of personal data in the field, marketing of products and services and participation in the Newsletter service is the consent given, while in the case of the purchase of goods, the processing of data is necessary for the implementation of the contract.
The controller shall exercise special care to protect the interests of persons whose personal data it processes, and in particular shall be responsible for and ensure that the data it collects are: (1) processed in accordance with the law; (2) collected for designated legitimate purposes and not subjected to further processing incompatible with those purposes; (3) substantively correct and adequate in relation to the purposes for which they are processed; (4) kept in a form that allows identification of the subjects for no longer than necessary to achieve the purpose of the processing; and (5) processed in a manner that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, by means of appropriate technical or organizational measures.
Taking into account the nature, scope, context and purposes of the processing, and the risk of violation of the rights or freedoms of natural persons of different probability and severity, the Administrator shall implement appropriate technical and organizational measures for the processing to be carried out in accordance with this Regulation and to be able to demonstrate this. These measures shall be reviewed and updated as necessary. The Administrator shall use technical measures to prevent unauthorized persons from obtaining and modifying, personal data sent electronically.
All words, phrases and acronyms appearing in this privacy policy and beginning with a capital letter (e.g., Seller, Online Store, Electronic Service) shall be understood in accordance with their definition in the Terms and Conditions of the Online Store available on the Online Store website.

Basis for processing personal data

The controller is authorized to process personal data in cases where, and to the extent that, at least one of the following conditions is met: (1) the data subject has given his or her consent to the processing of his or her personal data for one or more specified purposes; (2) the processing is necessary for the performance of a contract to which the data subject is a party or to take action at the request of the data subject prior to entering into a contract; (3) the processing is necessary for the fulfillment of a legal obligation incumbent on the Controller; or (4) processing is necessary for the purposes of legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
Processing of personal data by the Administrator requires each time at least one of the grounds indicated in Section. 2.1 of the privacy policy. The specific grounds for the processing of personal data of Service Recipients and Customers of the Online Store by the Administrator are indicated in the next section of the privacy policy – with regard to the given purpose of personal data processing by the Administrator.

Purpose, basis and period of data processing in the online store

In each case, the purpose, basis and period, and recipients of the personal data processed by the Administrator result from the activities undertaken by a given Service Recipient or Customer in the Online Store or by the Administrator.
The Administrator may process personal data within the Online Store for the following purposes, on the grounds and for the periods indicated in the table below:

Purpose of data processing	Legal basis for data processing	Data retention period
Execution of a Sales Agreement or an agreement for the provision of Electronic Services, or taking action at the request of the data subject prior to the conclusion of the aforementioned agreements	Article 6(1)(b) of the RODO Ordinance (performance of a contract) – processing is necessary for the performance of a contract to which the data subject is a party, or to take action at the request of the data subject prior to entering into a contract Article 6(1)(a) of the RODO Ordinance – for data provided on an optional basis.	The data are stored for the period necessary to execute, terminate or otherwise expire the concluded Sales Agreement or Electronic Service Agreement.
Direct marketing	Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) – the processing is necessary for the purposes of the Administrator’s legitimate interests – consisting of taking care of the interests and good image of the Administrator, its Online Store and striving to sell Products	The data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than the statute of limitations for the Administrator’s claims against the data subject on account of the Administrator’s business activities. The statute of limitations is determined by the provisions of law, in particular the Civil Code (the basic statute of limitations for claims related to the conduct of business activities is three years, and for the Sales Agreement it is two years). The Administrator may not process data for direct marketing purposes in the event of an effective objection in this regard by the data subject.
Marketing	Article 6(1)(a) of the RODO Regulation (consent) – the data subject has consented to the processing of his/her personal data for marketing purposes by the Controller	The data is stored until the data subject withdraws his consent to further processing of his data for this purpose.
Bookkeeping	Article 6(1)(c) of the RODO Regulation in conjunction with Article 74(2) of the Accounting Act, i.e. dated January 30, 2018. (Journal of Laws of 2018, item 395) – processing is necessary to fulfill a legal obligation of the Administrator	The data is kept for the period required by law mandating the Administrator to keep the accounts (5 years, counting from the beginning of the year following the fiscal year to which the data refers).
Establishing, asserting or defending claims that the Administrator may assert or that may be asserted against the Administrator	Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) – processing is necessary for the purposes of the Administrator’s legitimate interests – consisting of establishing, asserting or defending claims that the Administrator may raise or that may be raised against the Administrator	The data are kept for the period of existence of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of claims that may be raised against the Administrator (the basic limitation period for claims against the Administrator is six years).
Using the website of the Online Store and ensuring its proper operation	Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) – processing is necessary for the purposes of the Administrator’s legitimate interests – consisting of running and maintaining the Online Store website	The data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than the statute of limitations for the Administrator’s claims against the data subject on account of the Administrator’s business activities. The period of limitation is determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to the conduct of business activities is three years, and for the Sales Agreement it is two years).
Keeping statistics and analyzing traffic on the Online Store	Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) – processing is necessary for the purposes of the Administrator’s legitimate interests – consisting of statistics and analysis of traffic in the Online Store in order to improve the functioning of the Online Store and increase sales of Products	The data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than the statute of limitations for the Administrator’s claims against the data subject on account of the Administrator’s business activities. The period of limitation is determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to the conduct of business activities is three years, and for the Sales Agreement it is two years).

Recipients of data in the Online Store

For the proper functioning of the Online Store, including the execution of concluded Sales Agreements, it is necessary for the Administrator to use the services of external entities (such as a software provider, courier or payment processor). The Administrator only uses the services of such processors who provide sufficient guarantees for the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the RODO Regulation and protects the rights of data subjects.
The transfer of data by the Administrator does not take place in every case and not to all recipients or categories of recipients indicated in the privacy policy – the Administrator transfers data only when it is necessary for the realization of the given purpose of personal data processing and only to the extent necessary for its realization.
The personal data of Service Users and Online Store Customers may be transferred to the following recipients or categories of recipients:
1. carriers / freight forwarders / courier brokers / entities handling the warehouse and/or shipping process. The Administrator shall make the collected personal data of the Customer available to the selected carrier, forwarder or courier broker executing shipments on behalf of the Administrator, and if the shipment is made from an external warehouse – to the entity operating the warehouse and/or shipping process – to the extent necessary to complete the delivery of the Product to the Customer.
2. Entities handling electronic or credit card payments – in the case of a Customer who uses the method of electronic or credit card payments in the Online Store, the Administrator makes the collected personal data of the Customer available to the selected entity handling the above payments in the Online Store on behalf of the Administrator to the extent necessary to handle the payment made by the Customer.
3. service providers supplying the Administrator with technical, IT and organizational solutions enabling the Administrator to conduct its business, including the Online Store and the Electronic Services provided through it (in particular, providers of computer software to run the Online Store, providers of e-mail and hosting, and providers of business management and technical support software to the Administrator) – the Administrator shall make the collected personal data of the Client available to the selected provider acting on its behalf only in the case and to the extent necessary to realize the given purpose of data processing in accordance with this Privacy Policy.
4. providers of social plug-ins, scripts and other similar tools placed on the website of the Online Store that enable the browser of the visitor to the website of the Online Store to download content from the providers of the said plug-ins and to transmit the personal data of the visitor to these providers for this purpose.

Profiling in an online store

The RODO Regulation imposes an obligation on the Controller to provide information on automated decision-making, including profiling, as referred to in Article 22 (1) and (4) of the RODO Regulation, and, at least in those cases, relevant information on the modalities of such decision-making, as well as the significance and anticipated consequences of such processing for the data subject. With this in mind, the Administrator provides information on possible profiling in this section of the privacy policy.
The Administrator may use profiling on the Online Store for direct marketing purposes, but the decisions made on its basis by the Administrator do not concern the conclusion or refusal of a Sales Agreement or the possibility of using Electronic Services on the Online Store. The effect of the use of profiling in the Online Store may be, for example, to grant a person a discount, send him/her a discount code, remind him/her of unfinished purchases, send him/her a proposal for a Product that may match the person’s interests or preferences, or offer better conditions compared to the standard offer of the Online Store. Despite the profiling, it is the individual who freely decides whether to take advantage of the discount or better terms received in this way and make a purchase from the Online Store.
Profiling in the Online Store involves automatic analysis or prediction of a person’s behavior on the Online Store website, e.g. by adding a particular Product to the shopping cart, browsing the page of a particular Product in the Online Store, or by analyzing the previous history of purchases made in the Online Store. The condition for such profiling is that the Administrator has the personal data of the person in question in order to be able to then send him/her, for example, a discount code.
The data subject has the right not to be subject to a decision that is based solely on automated processing, including profiling, and that produces legal effects on the person or similarly significantly affects the person.

Rights of the data subject

Right of access, rectification, restriction, erasure or portability – the data subject has the right to request from the Controller access to his/her personal data, rectification, erasure (“right to be forgotten”) or restriction of processing, and has the right to object to processing, and has the right to portability of his/her data. The detailed conditions for exercising the rights indicated above are indicated in Articles 15-21 of the RODO Regulation.
Right to withdraw consent at any time – a person whose data is processed by the Administrator on the basis of expressed consent (pursuant to Article 6(1)(a) or Article 9(2)(a) of the RODO Regulation), then he/she has the right to withdraw consent at any time without affecting the legality of the processing performed on the basis of consent before its withdrawal.
Right to lodge a complaint to a supervisory authority – a person whose data is processed by the Administrator has the right to lodge a complaint to a supervisory authority in the manner and mode specified in the provisions of the RODO Regulation and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Office for Personal Data Protection.
Right to object – The data subject has the right to object at any time – on grounds relating to his or her particular situation – to the processing of personal data concerning him or her based on Article 6(1)(e) (public interest or tasks) or (f) (legitimate interest of the controller), including profiling under these provisions. In such a case, the controller shall no longer be allowed to process such personal data, unless the controller demonstrates the existence of compelling legitimate grounds for the processing overriding the interests, rights and freedoms of the data subject, or grounds for establishing, asserting or defending claims.
Right to object to direct marketing – If personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning him or her for such marketing, including profiling, to the extent that the processing is related to such direct marketing.
In order to exercise the rights referred to in this section of the privacy policy, you can contact the Administrator by sending an appropriate message in writing or using the contact form available on the website of the Online Store.

Cookies in the Online Store and Analytics

Cookies are small text information in the form of text files, sent by a server and stored on the side of the person visiting the site of the Online Store (e.g. on the hard drive of a computer, laptop, or smartphone memory card – depending on the device used by the visitor to our Online Store). Detailed information about cookies, as well as the history of their creation can be found, among others, here: https://pl.wikipedia.org/wiki/HTTP_cookie.
Cookies that can be sent by the Online Store website can be divided into different types, according to the following criteria:

By their provider: own (created by the Administrator’s Online Store website) and those belonging to third parties (other than the Administrator)

Due to their storage period on the device of the person visiting the site of the Internet Shop: session (stored until logging out of the Internet Shop or switching off the web browser) and permanent (stored for a specific period of time, defined by the parameters of each file or until manual removal)

Due to the purpose of their use: indispensable (enabling the proper functioning of the Internet Store website), functional/preferential (enabling the adaptation of the Internet Store website to the preferences of the person visiting the site), analytical and performance (gathering information about the manner of use of the Internet Store website), marketing, advertising and social (gathering information about the person visiting the Internet Store website in order to display personalized advertising to that person and conduct other marketing activities including on websites separate from the Internet Store website, such as social networks

The Administrator may process the data contained in cookies when visitors use the website of the Online Store for the following specific purposes:

Purposes of using cookies in the Administrator’s Online Store	Identify Service Recipients as logged in to the Online Store and show that they are logged in (essential cookies)
remembering Products added to the shopping cart in order to place an Order (cookies necessary)
storing data from completed Order Forms, surveys or login data to the Online Store (essential and/or functional/preference cookies)
keeping anonymous statistics showing how the website of the Internet Shop is used (statistical cookies)
remarketing, that is, studying the behavioral characteristics of visitors to the Online Store through anonymous analysis of their activities (e.g., repeated visits to certain pages, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their anticipated interests, including when they visit other websites in the advertising network of Google Ireland Ltd. and Facebook Ireland Ltd. (marketing, advertising and social networking cookies)

Checking in the most popular web browsers what cookies (including the duration of cookies and their provider) are sent at any given time by the website of the Online Store is possible as follows:

In Chrome browser: (1) in the address bar, click on the padlock icon on the left, (2) go to the “Cookies” tab.	In Firefox: (1) in the address bar, click on the shield icon on the left, (2) go to the “Allowed” or “Blocked” tab, (3) click on the box “Inter-site tracking cookies”, “Social network tracking elements” or “Content with tracking elements”	In Internet Explorer: (1) click the “Tools” menu, (2) go to the “Internet Options” tab, (3) go to the “General” tab, (4) go to the “Settings” tab, (5) click the “View Files” box
In the Opera browser: (1) in the address bar, click on the padlock icon on the left, (2) go to the “Cookies” tab.	In the Safari browser: (1) click the “Preferences” menu, (2) go to the “Privacy” tab, (3) click in the “Manage site data” box	Regardless of the browser, using tools available, for example, at: https://www.cookiemetrix.com/ or: https://www.cookie-checker.com/

By default, most web browsers on the market accept the storage of cookies. Everyone has the ability to determine the conditions for the use of Cookies through the settings of their own web browser. This means that you can, for example, partially restrict (e.g. temporarily) or completely disable the ability to save Cookies – in the latter case, however, this may affect some of the functionality of the Online Store (for example, it may not be possible to pass the Order path through the Order Form due to the failure to remember the Products in the shopping cart during the subsequent steps of placing the Order).
The settings of your web browser regarding cookies are important from the point of view of your consent to the use of cookies by our Online Store – in accordance with the regulations, such consent can also be expressed through the settings of your web browser. Detailed information on how to change the settings for Cookies and how to delete them yourself in the most popular web browsers is available in the help section of your web browser and on the following pages (just click on the link):

in the Microsoft Edge browser

The Administrator may use Google Analytics, Universal Analytics services provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on the Online Store. These services help the Administrator keep statistics and analyze traffic on the Online Store. The data collected is processed by the above services to generate statistics to help administer the Online Store and analyze traffic on the Online Store. These data are of an aggregate nature. The Administrator, when using the above services on the Online Store, collects such data as the source and medium of acquisition of visitors to the Online Store and the way they behave on the Online Store website, information about the devices and browsers from which they visit the website, IP and domain, geographical data and demographic data (age, gender) and interests.
It is possible for a person to easily block the sharing of information about his/her activity on the Online Store website with Google Analytics – for this purpose, for example, you can install a browser add-on provided by Google Ireland Ltd. available here: https://tools.google.com/dlpage/gaoptout?hl=pl
The Administrator may use on the Online Store the Facebook Pixel service provided by Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). This service helps the Administrator measure the effectiveness of advertisements and learn what actions visitors to the Online Store take, and display tailored advertisements to those visitors. You can find detailed information about the operation of Facebook Pixel at the following web address:

https://www.facebook.com/business/help/742478679120153?helpref=page_content

You can manage the operation of the Facebook Pixel through the ad settings in your Facebook.com account:

https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Final provisions
1. The online store may contain links to other websites. The Administrator urges that when you go to other sites, you should read the privacy policy established there. This privacy policy applies only to the Administrator’s online store orivene.pl.
2. This Privacy Policy is an appendix to the Terms and Conditions of the Online Store located on the orivene.pl Store website. Acceptance of the Shop Regulations is tantamount to acceptance of this Privacy Policy.